Got Questions?
We’ve Got Answers

  • We roast in small batches throughout the week to ensure your coffee arrives fresh and vibrant. Most orders ship within 1–2 days of roasting.

  • We offer both! Our single-origin coffees highlight the unique terroir and flavor of each region, while our house blends are thoughtfully crafted for balance, consistency, and versatility.

  • Yes! Our Decaf Colombia Tolima is carefully decaffeinated while preserving flavor. With notes of toasted marshmallow and caramel, it’s a decaf that doesn’t compromise on taste.

  • Absolutely. At checkout, you can select:

    • Whole Bean – Best for freshness

    • Coarse – French Press

    • Medium – Drip & Pour Over

    • Fine – Espresso

  • Yes, but they’re best suited for straight espresso or lighter milk drinks. Light roasts have higher acidity and shine when brewed with precision.

  • We list recommended brew methods for each coffee on its product page — including espresso, pour over, drip, and French press. If you’re ever unsure, medium grind with a drip brewer is a safe and delicious starting point.

  • We offer two formats:

    • 10 oz bags – Perfect for home brewing and gifting

    • 5 lb bags – A great value for frequent brewers, offices, or coffee lovers who want to stock up


    You can choose your preferred size on each product page before checkout.

  • We keep it simple:

    • $5.50 for 1 x 10 oz bag

    • $7.50 for 2 x 10 oz bags

    • FREE shipping on 3 or more 10 oz bags or $49+

  • We ship via USPS Ground Advantage, which typically takes 2–5 business days depending on your location.

  • Not yet — but we’re working on it. Join our email list for updates when international shipping becomes available.

  • All of our coffees are roasted and packed with care in Arcadia, CA, then shipped directly to your door.

  • Because coffee is a perishable item, we’re unable to accept returns or exchanges on coffee purchases once the package has been opened. However, we always want you to be happy with your order — if there’s an issue with quality or your experience, please reach out to us directly.

  • We’re so sorry! Please email us at info@fikafikacoffee.com within 7 days of delivery with:

    • Your order number

    • A brief description of the issue

    • A photo, if applicable (for damaged items)


    We’ll do everything we can to make it right quickly, whether that’s a replacement, refund, or credit.

  • If your order hasn’t been roasted or shipped yet, we’ll gladly accommodate changes or cancellations. Just email us at info@fikafikacoffee.com as soon as possible — we roast to order, so once it’s in production, changes may not be possible.

  • Taste can be subjective, but freshness and consistency are very important to us. If something seems off, please get in touch. We’ll troubleshoot with you or send a replacement if necessary.

  • We source beans from trusted import partners and directly from cooperatives across Central & South America, Africa, and beyond — always with transparency, traceability, and quality in mind.

  • It’s a sourcing principle that ensures coffee farmers are paid enough to live with dignity — not just survive. We prioritize coffees that support long-term community investment and sustainability.

  • While some of our offerings are organically grown or certified, we prioritize relationship-driven sourcing that goes beyond labels — supporting cooperatives and importers who invest directly in farmer wellbeing.

  • Email us at info@fikafikacoffee.com or DM us on Instagram @fikafikacoffee — we’re always happy to chat coffee.